We ship Monday & Tuesday, orders placed after 1pm CST will be shipped the following shipping day. Orders may take up to 48 hours to process before shipping out.

Shipping perishable goods is complicated and expensive. Carriers set shipping rates based on the size and weight of a package. UPS is our exclusive shipping partner, and we have negotiated the lowest possible rates for our business. We cannot ship to P.O. Box addresses.

We use plenty of dry ice and a reusable, insulated cooler, a packaging combination that will insure your products arrive frozen and in excellent condition.

If there is a problem with your order (missing items, incorrect quantities, etc.) you must notify us within 3 days of the delivery date. There are no returns, refunds or cancellations allowed on any orders that have shipped.